Privacy Notice
Ryat Capital (Pty) Ltd. (Reg. 2022/253076/07) a licensed FSP (No. 52372) with a registered address at 17 Eaton Avenue, Bryanston, Gauteng, 2191, South Africa and its affiliated companies, including Ryat Holdings Ltd. (collectively, “Ryat”, “we”, “us”, or “our”), are committed to transparency in the collection and use of your personal information.
This notice (the “Privacy Notice”) sets forth a description of how we collect and use personal information, and the circumstances under which we may share this information. This Privacy Notice also describes your data protection rights, including your right to object to some of the processing which Ryat carries out. More information about your data protection rights and how to exercise them is set out below. This Privacy Notice applies to all visitors to Ryat website, located at https://ryat.com (the “Website”).
Collection and Use of Information
Information That You Provide: Ryat may collect and use the personal information such as your name, address, email address, signature, and other information that you provide in connection with the following:
- Visiting our Website;
- Apply to onboard with us; and
- Contacting us with a comment, question or complaint.
Onboarding Information:
To onboard as a counterparty through our Website, you are required to provide us with your full name, email address, gender, residential address, birth date, phone number, country of residence and nationality, employment information and status, national and governmental identification information, and financial and banking details, including any joint account holders and people appointed to act on your behalf. Ryat uses this information to undertake anti-money laundering and fraud prevention activities and know your customer reviews.
If you do not provide personal information that we tell you is mandatory, it may mean that we are unable to onboard you or provide you with services/perform all our obligations under our agreement with you.
If you give us personal information about other people (such as joint account holders), you confirm that they are aware of the information in this Privacy Notice about how we will use their personal information, including but not limited, use of their personal information to provide services or, if asked, to share such information with third parties (e.g. to provide payment initiation).
Once you have been onboarded as a counterparty, Ryat will continue to use this information as necessary to effect transactions with you.
We also obtain data about you from other sources, including identity verification services, fraud prevention agencies, websites and other publicly accessible information about you. We will also receive data you submit to us through third-party websites.
Communications:
You may request to receive communications about Ryat and its products and services from us, through our Website or connect with us on third party websites (including through social media sites). If you signup through our Website or request to receive communications from us, we collect certain personal information (such as first and last name and email address) which we use to send you email and other communications to keep you informed about our events and to tell you about products and services that may be of interest to you. You can ask us to stop or start sending you such marketing messages at any time by writing, electronic messaging or calling us.
Contact Information:
When you contact us with a comment, question or complaint, you may be asked for information that identifies you (such as your name, phone number and email address) along with additional information we need to help us promptly answer your question or respond to your comment or complaint. If you interact with us through social media or other channels we may store details of these interactions.
Automatically-Collected Information:
In general, you can visit our Website without telling us who you are or submitting any personal information. However, we collect the IP (Internet protocol) addresses of all visitors to our Website and other related information such as page requests, browser type, operating system, average time spent on our Website and how you are using our Website. We use this information to help us understand activity on our Website and to monitor and improve our Website. We may also collect information from your digital devices so as to perform checks required to meet our regulatory obligations; for example we may identify your IP address in order to ascertain and verify your residency status.
Information Collected with Consent:
When we are required to do so by law we may obtain consent to collect and use certain types of personal information (for example when we place cookies on your devices or browsers). If we ask for your consent to process this personal information you can withdraw your consent at any time by using the details at the end of this policy.